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Autonomy Software to unveil new Indian Centre of Excellence | Autonomy Software to unveil new Indian Centre of Excellence |
| Written by Business Weekly | |
| Thursday, 14 September 2006 | |
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Cambridge-based Autonomy Software is to open an Indian Centre of Excellence under a new global agreement with Californian IT services firm, Wipro Technologies.
Aimed at providing Autonomy customers worldwide with end-to-end professional IT services, the joint task force formed under the agreement will use the Bangalore office to accelerate research and delivery of Autonomy-based Enterprise solutions. Autonomy, a world leader in infrastructure software and ‘meaning-based’ computing, will use its technology’s superior scalability and language handling, unique ability to understand concepts in addition to keywords, one platform for all functions and data types, and next generation technologies to enhance the scope of Wipro’s Knowledge Management solution offerings. The two are already jointly working on KM and compliance solutions – primarily targeted around Legal, Finance and security – for various domains and recently announced a high value deal with GlaxoSmithKline to power an enterprise platform with over 120,000 users and processing 200 terabytes of data. Development of further solutions, both vertical specific and horizontal, will be accelerated by the global partnership and Autonomy and Wipro are working to rapidly expand the number of companies benefiting from Autonomy and Wipro’s combined skills. The Asian joint venture followed news of another major Eastern deal. Autonomy’s IDOL 7 platform will be used for the provision of a multi-lingual deployment to more than 20,000 Nomura users in preparation for high-level growth and expansion. Nomura is one of the leading securities and investment banking companies in Japan and benefits from synergies across its diverse operations, which draw on each others strengths. In order to capitalise on opportunities and cater for a broader range of investment needs though, the company is positioning itself for high levels of growth and is enlarging its operations. Autonomy’s technology will automate the process of information retrieval, connecting Nomura’s global departments more efficiently than before, aggregating information through a single channel to provide immediate access and continuous awareness of new information as it emerges. • Dallas-based Autonomy subsidiary, etalk, has announced the release of a call centre software capable of reducing customer handling times by 30 per cent. Qfiniti Assist provides contact centre agents with the most relevant information requested by customers on the line by real-time analysis of the customer conversation and retrieving the most pertinent information from a variety of sources.
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