| Sagentia helps Afghan regeneration |
| Written by News Desk | |
| Wednesday, 02 April 2008 | |
|
Sagentia technology is being
used to help bolster the economic regeneration of Afghanistan and the wider region
through the roll out of M-Paisa,
a mobile technology platform
which can provide financial
services for those without access to banking. The Cambridge firm says it has overcome a number of technical and cultural difficulties to deliver the service it created and is now supporting for mobile telecomms giant Vodafone, and Roshan, the leading telecommu nications operator in Afghanistan. Sagentia had to install and integrate the platform with the Roshan network remotely from its offices in Cambridge, while defining the business requirements and training the core team had to be undertaken in Dubai and via numerous conference calls. Sagentia is also working with Roshan and Vodafone trialling an interactive voice recognition (IVR) service which, when launched later in the year, will enable greater use of M-Paisa by con sumers who might otherwise be excluded due to high illiteracy rates in Afghanistan. Currently, there are 50 MPaisa-trained dealers in the cities of Kabul, Mazar, Jalalabad and Herat though Roshan is looking to expand agent reach nationwide by the end of 2008. The new system builds on the highly successful M-PESA mobile money transfer service Sagentia continues to support for Vodafone in Kenya, which has seen 1.7 million people register as customers since its launch in March 2007.
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