4 January, 2018 - 14:42 By Kate Sweeney

Company boxes clever with digital innovation

Document storage franchise Box-it East has capped a strong surge of expansion by unveiling a new digital service.

The business was storing 27,000 document boxes 10 years ago; it now stores 248,000 boxes.

Box-it East has increased its customer base to include 200 key clients and has grown by 30 per cent in the past year.

Managing director Claire Brooks says the local operation, run out of Risby near Bury St Edmunds, has also increased turnover in its archive relocation and indexing service by 500 per cent in the last 12 months. She has celebrated her second anniversary as managing director of Box-it East, by launching a new, secure, digital platform.

The award winning Omnidox Document Manager is a digital archive, giving clients the opportunity to access emails, digital images and office documentation, at the click of a button.

A Cambridge client has recently benefited from the Omnidox Records Manager; a complimentary platform, where the contents of boxes are stored, can be requested for delivery or organised for collection.

With thousands of files stored in the client’s offices across the city, Box-it East repacked, relocated and archived the boxes to their warehouse.  
Within 24 hours the indexed files were available to the client to recall in hard copy format. This resulted in a cost-effective, easily accessible solution, freeing up office space to devote to people, not paper.

Box-it East has clients across East Anglia, ranging from major law firms and accountants, to the NHS and Local Authorities and provides secure, off-site document storage for 248,000 boxes, data-scanning and shredding services.
The company is also helping organisations comply with the new, stringent General Data Protection Regulation, which will come into force in May this year, affecting all organisations which hold and store personal data.

Brooks joined Box-it East 10 years ago as the office administrator and has expanded the business significantly since becoming MD in 2016.

She said, “This is a really exciting stage in our development. The digital archive is a cost-effective, simple-to-use solution, which will save our clients time and money. In the past two years Box-it East has punched way above its weight. We are now a multi-award-winning company. In the past year we have increased profits by 30 per cent and expanded our team to 11, including an apprentice.”

Developing the new digital platform will enable Box-it East to employ a further three people, maintaining the family-run feel to the business and its Silver Carbon Charter status reflects its commitment to reducing carbon, Brooks says.

• PHOTOGRAPH SHOWS: Claire Brooks, MD of Box-it East

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