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15 June, 2022 - 22:01 By Tony Quested

Netcall lands $19m global contract

Netcall plc, which provides intelligent automation and customer engagement software, has signed a multi-year contract for its much-vaunted Liberty platform with an S&P 500 international financial services firm with operations spanning 120 countries.

The revenue for the initial three-year cloud subscription period is $19 million and is expected to generate similar margins to Netcall’s overall group margin – providing a significant contribution to the Bedford-based group’s revenue and profit. 

As a result, the board now expects adjusted EBITDA for FY23 to be significantly ahead of its previous expectations.

The customer has selected Liberty Create, Netcall’s low-code offering, and Liberty RPA to build and deploy powerful business applications across its global operations, with a view to delivering better outcomes for customers and other stakeholders. 

The contract win follows a global framework agreement announced last August and the initial applications going live in North America and Europe.
Henrik Bang, Netcall’s chief executive, said: “This landmark contract demonstrates the quality of the Liberty platform and its ability to support the world’s largest companies in their digital transformation efforts. 

“Having successfully deployed initial applications in North America and Europe, the customer will now use Liberty low-code and RPA across its global operations. 

“As well as providing a significant increase in revenue and profits to the group, the contract further strengthens Netcall’s presence in the financial services industry, marking another step forward in the evolution of the company.”

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