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13 January, 2022 - 22:59 By Tony Quested

Mental health company moves into The Epicentre

Augmentive, an online platform offering specialist mental health and wellbeing support has taken space at The EpiCentre in Haverhill.

One in six adults experienced some form of depression in summer 2021, compared to one in 10 before the pandemic, according to the Office for National Statistics. The strong increase in numbers of people looking to find a therapist online suggests that people are being more proactive about seeking help.

Already established in London, the Augmentive service is for anyone who wants to feel their best and is ready to do something about it. It gives access to over 365 qualified therapists, coaches, trainers, nutritionists, and mindfulness specialists, hand-picked by the Augmentive team. 

The company is now VC backed having raised significant funding and is looking for qualified therapists in East Anglia to join their network.

Co-founder Kit Norman says: “There has been a 160 per cent increase in sessions over the last three months and an increase in new customers of 209 per cent. 

“Although established in London, the service will be particularly relevant in rural East Anglia where support can be harder to access. We’re finding that clients who have been very happy with their experience are now recommending us to others and this is playing a huge part in our growth.”

Kit’s mother Sarah is a qualified therapist who draws from her experience to help match clients’ needs to the most suitable therapist. 

“Although the NHS can provide brilliant support, long waiting lists and the minefield of finding a therapist alone can mean that people often don’t get to actually talk to anyone until their anxiety or depression has escalated,” says Sarah. “This is where Augmentive comes in.”

A 15-minute free video consultation with the Augmentive concierge enables the client to be placed with the right practitioner, making the process of booking and accessing sessions quick and comfortable.

There are no hidden catches with clients able to view, in a user-friendly way, fees and times when the specialists are available, enabling them to make bookings accordingly. 

Sessions can be held either in person or through the video facility on the platform, thanks to the digital technology expertly built by Kit’s brother Archie Norman and his team.

Centre manager Kelly Boosey says: “We welcome Augmentive to join our collaborative community at The EpiCentre. And what better time to start than at this time of year when people use the New Year to refocus and invest in their own health and well-being?” 

In addition to signing up Augmentive, The EpiCentre has made a significant contribution to the well-being of the West Suffolk community during 2021, having provided space in the first half of the year as a COVID vaccine centre and then signing up The Bridge First Aid to offer first aid courses, including mental health, to members of the public and local businesses.

Image courtesy of Augmentive

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