Tube boss joins Stansted and says it will dominate London air traffic in coming decade
Steve Griffiths, most recently chief operating officer for the London Underground at Transport for London and previously COO for Virgin Atlantic Airways, is the new chief operating officer of London Stansted Airport. And he predicts that during the next decade more than 50 per cent of all London’s air traffic will come through Stansted.
Griffiths (pictured) will be responsible for the safe and secure day to day leadership of the airport whilst it undertakes its biggest ever capital programme and report directly to chief executive Ken O’Toole.
Griffiths replaces Brad Miller who will be moving to Manchester to take up the role of chief of ataff for Stansted’s parent company, Manchester Airports Group (MAG).
Ken O’Toole said: “Steve joins London Stansted at the most exciting period in our history – we are the fastest growing major airport in the UK, have just embarked on a transformational £600 million construction programme and continue to attract new airlines, and support the growth of existing partners, to serve the vibrant London market and burgeoning Eastern England region.
“Steve has a wealth of experience with particular strengths in customer service, safety, operational excellence and the management of diverse stakeholder relationships.
“I am confident that he will bring the energy and experience required to build on the great foundations that exist at Stansted and I look forward to working with him as the airport continues its upward trajectory.”
Griffiths added: “It is clear that Stansted has huge potential and my role will focus on working with the talented team and with our partners and stakeholders across the airport, to deliver unrivalled customer service in a safe and efficient operating environment.
“In doing so we will enable London Stansted to continue to be the fastest growing airport in London over the next 10 years, a period during which we expect more than 50 per cent of all of London’s air traffic growth to come through London Stansted.”
During his time with London Underground, Griffiths led a team of 17,000 people from front line customer operations through to engineering and maintenance. Highlights of his time in the role included the successful launch of the Night Tube and transformation of the stations operating model to enhance customer service.
At Virgin Atlantic he oversaw the safe and cost-effective delivery of the day-to-day airline operations – a role which saw him have leadership responsibility for a team of 6,500 employees in flight operations, engineering, airports, cargo, cabin crew, safety & security and customer experience.